This Privacy Policy explains what information 69jili collects when you use our platform, how we use it, and the steps we take to keep it secure. By registering an account or using our services, you agree to the practices described on this page.
When you register an account on 69jili, we collect the personal details you submit during the sign-up process. Thisincludes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your preferred payment method details, including your GCash number or local bank account information, to process deposits and withdrawals in Philippine pesos (PHP). Date of birth is collected specifically to verify that you meet the minimum age requirement of 21 years old, as required under Philippine gaming regulations. All personal information you provide is stored securely and is only accessible to authorised personnel who need it to operate and maintain your account. You may be asked to update or re-verify your information if our compliance team identifies any discrepancies during a routine account review.
When you browse and interact with the 69jili platform, we automatically collect certain technical and behavioural data to help us improve your experience. This includes your device type, operating system, browser version, IP address, and the pages or game sections you visit during each session. We also record your betting history, game participation records, deposit and withdrawal transactions, and any promotional bonuses you have claimed or used. This activity data helps us detect unusual patterns that may indicate fraudulent behaviour, account sharing, or bonus abuse, allowing us to protect both the platform and legitimate players. Session data is retained for a defined period in line with our internal data retention schedule and applicable Philippine data privacy regulations. We do not use this data to build advertising profiles or sell it to marketing companies.
Our platform uses cookies and similar tracking technologies to keep you logged in, remember your preferences, and ensure the site functions correctly across your sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use core features such as account login and game loading. We may also use analytics cookies to understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. We do not use third-party advertising cookies or share cookie data with external marketing networks.
69jili does not sell, rent, or trade your personal information to third parties for commercial purposes under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and customer support tools — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are contractually required to handle your data in accordance with applicable privacy laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). We may also disclose your information to regulatory authorities or law enforcement agencies if required to do so by law, court order, or in connection with an investigation into suspected fraud or illegal activity. In all other cases, your personal data remains strictly within the 69jili platform environment.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit. Access to player data within our systems is restricted to authorised staff on a need-to-know basis, and all internal access is logged and monitored. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine regulatory authorities in accordance with our legal obligations under the Data Privacy Act.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request the deletion of your personal data held by 69jili, subject to certain legal and regulatory limitations. You may request a copy of the personal information we hold about you at any time by contacting our support team, and we will respond within the timeframe required by law. If you believe any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. You also have the right to object to the processing of your personal data in certain circumstances, such as for direct marketing purposes, and we will honour such requests promptly. If you wish to close your account and request deletion of your data, please be aware that we are required to retain certain records for a minimum period to comply with anti-money laundering regulations and gaming licence conditions. For any data-related enquiries, you may reach our support team at the contact details provided in the footer of this page.
Quick answers to what Filipino players most often ask about data privacy, account security, and personal information on the platform.
Check our FAQ page for more answers, or log in to manage your account settings and data preferences directly.